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Frequently Asked Questions
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CARRIALL is India’s new-age fashion and lifestyle brand redefining smart travel. With innovative luggage, backpacks, and premium handbags, it blends design, technology, and functionality—empowering a new generation of global travellers. Born in India, built for the world.
CARRIALL offers a wide range of travel gear and lifestyle products, including smart luggage, backpacks, laptop bags, duffle bags, handbags, meal bags, travel accessories, and more.
You can pay using UPI, credit/debit cards, net banking, wallets, the EMI facility, and other available payment options at checkout. Cash on Delivery is also available for products valued below ₹4000.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
If you return an item from an order on which a discount or promotional offer was applied, the applicable discount will be adjusted while calculating your refund amount.
An upgrade may be available depending on product availability and CARRIALL's applicable policy. If approved, you will need to pay the applicable price difference for the higher-priced product.
Our customer support team is available to help with orders, product queries, warranty, returns and other concerns. You can reach us through our Contact Us Support section.
