The Carriall will accept an exchange of items that are in condition, unworn, unaltered, and free of damages by the customer.
For exchange, mail out your item within 10 days from the receipt of the original order (firstname.lastname@example.org)
Our courier partner will collect the order from your doorstep. You need not pay any shipping charges to return the product.
Item cannot be returned or exchanged after 10 days from receipt for the original order.
Item must be returned in unused conditions, with Carriall tags attached, invoice and must be in their original packaging, failing which exchange may not be possible.
The exchange process will begin once we have received the product.
Exchanged item will be delivered to you in 5-10 days.